UPDATE: I got the replacement in under 24hrs and then called for a battery. The battery will arrive with a tech shortly. UPDATE 2: When I was having my hinges and other issues serviced by dell's depot repair center months after this, they sent it back to me with ANOTHER non-funtional power cord. They quickly replaced it, but that is power cord failure #2! Original description: My battery suddenly showed drastically decreased battery life the same day I found out that my power adapter was bad (less than an hour on power save mode which is 1/5th the typical length). I replaced the "Mickey Mouse" cable and tried the cord in various outlets and the light would not even come on. A few days later, I noticed that the light was on so I quickly unpacked my notebook and connected it to it. In Windows 7, it indicated 100% charge but the indicator showed a red X and displayed a message about considering battery replacement (it could tell that my battery was failing). The external indicator on the battery itself also indicated that it was full (all LED lights lit). When unplugged, the red X would flash. When I tried to start the recording over due to an audio issue, the plug stopped working again so I called Dell. Dell is sending a replacement power adapter but they will probably owe me a new battery too. When I tried to make a follow-up video describing how it went off and would not come back on again, I witnessed it coming back on! I took the opportunity to demonstrate it blinking ...
Thursday, September 20, 2012
Alienware M11x power cable and battery problem
Alienware M11x power cable and battery problem Tube. Duration : 3.70 Mins.
UPDATE: I got the replacement in under 24hrs and then called for a battery. The battery will arrive with a tech shortly. UPDATE 2: When I was having my hinges and other issues serviced by dell's depot repair center months after this, they sent it back to me with ANOTHER non-funtional power cord. They quickly replaced it, but that is power cord failure #2! Original description: My battery suddenly showed drastically decreased battery life the same day I found out that my power adapter was bad (less than an hour on power save mode which is 1/5th the typical length). I replaced the "Mickey Mouse" cable and tried the cord in various outlets and the light would not even come on. A few days later, I noticed that the light was on so I quickly unpacked my notebook and connected it to it. In Windows 7, it indicated 100% charge but the indicator showed a red X and displayed a message about considering battery replacement (it could tell that my battery was failing). The external indicator on the battery itself also indicated that it was full (all LED lights lit). When unplugged, the red X would flash. When I tried to start the recording over due to an audio issue, the plug stopped working again so I called Dell. Dell is sending a replacement power adapter but they will probably owe me a new battery too. When I tried to make a follow-up video describing how it went off and would not come back on again, I witnessed it coming back on! I took the opportunity to demonstrate it blinking ...
UPDATE: I got the replacement in under 24hrs and then called for a battery. The battery will arrive with a tech shortly. UPDATE 2: When I was having my hinges and other issues serviced by dell's depot repair center months after this, they sent it back to me with ANOTHER non-funtional power cord. They quickly replaced it, but that is power cord failure #2! Original description: My battery suddenly showed drastically decreased battery life the same day I found out that my power adapter was bad (less than an hour on power save mode which is 1/5th the typical length). I replaced the "Mickey Mouse" cable and tried the cord in various outlets and the light would not even come on. A few days later, I noticed that the light was on so I quickly unpacked my notebook and connected it to it. In Windows 7, it indicated 100% charge but the indicator showed a red X and displayed a message about considering battery replacement (it could tell that my battery was failing). The external indicator on the battery itself also indicated that it was full (all LED lights lit). When unplugged, the red X would flash. When I tried to start the recording over due to an audio issue, the plug stopped working again so I called Dell. Dell is sending a replacement power adapter but they will probably owe me a new battery too. When I tried to make a follow-up video describing how it went off and would not come back on again, I witnessed it coming back on! I took the opportunity to demonstrate it blinking ...
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